Nature of the problem to be solved.  Consultation begins when an organization believes that  they need an outsider’s  perspective in order  to move ahead in solving a problem.  They define the desired outcomes so as a consultant I can work with them to find solutions that fit their context and needs.

Nature of the consultation/training  relationship: The nature of the relationship is one of shared skills.  I bring  specific content, and  a capacity to facilitate a series of conversations that  elicit the multiple points of view needed in order to make the best use of the agency's strengths.  In addition to creating new action plans, these conversations lead to better relationships among members of the organization and with others in the wider community who influence the organization’s  mission.

Process of consultation  The process includes: a definition of desired outcomes, an examination of existing resources and strengths, an examination of existing obstacles,  training sessions when needed, action plans for within and without the system, ongoing evaluations that influence future action plans.

Change:  Through dialogue, experiments in action  and ongoing evaluation change both evolves step- by- step and in unpredictable transformational leaps.